How Buy

According to art. 12 D. Lgs. 70/2003 we inform you about the conditions governing the sale of products marketed in the website www. kernosceramiche.com,

 

1. Products catalogue and prices
The Product catalogue is viewable on-line and it’s constantly updated, so the terms of purchase of single product are those applicable at the conclusion of order and not take into account any updates or subsequent tenders.

The prices catalogue include VAT and are expressed in euros. Every product has an on-line form who contain all information relevant to the purchase.
Orders will be processed in 24 hours where specifically expressed otherwise be met on time of 3-10 days.

 

2. Orders
For purchases have provided the following ways to order:

  • - Order through online purchase
  • - Order by email

2.1 Order through online purchase
The compilation of the order happen through the system of electronic shopping cart on our site. The customer selects the products who want to buy and executes the order process as described in "how to order." To purchase is not necessary to be registered.

 

3. Payments

The methods of payment are as follows:

  • - Advanced bank transfer on current account
  • - Cash (For orders over € 40.00)

Other methods of payment are not previewed
The escape of the order is subject to the seller’s verification of the happened payment in one of the indicated methods.

 

4. Delivery

The site use the services offered by Couriers BARTOLINI SPA (for shipments in Italy)

  • - For not available products: we guarantee delivery within 15 days from the receipt of payment.
  • - You will receive the products directly to your home or in a Posting centres of couriers BARTOLINI SPA who have a point in every town in Italy. The service is free
  • - You will be able to follow the status of your order with the code we'll send you, as soon as made the shipment, on the website of couriers.

5. Right of withdrawal
In accordance with Legislative Decree on May 22 1999, n. 185, the customer can exercise the right of withdrawal within 10 days by receipt of merchandise communicating the will and supplying the following information:

  • - number of the order
  • - in case of partial withdrawal, description and quantity of products that are returning
  • - banking coordinates (complete IBAN)
  • - the owner of the account must be the same owner indicated in the bill

The communication will be provided:

  • - through email at info@kernosceramiche.com
  • - through registered letter with return receipt requested to Graziella Murtas - Kernos Ceramiche - Via Pergolesi 58, 09100 Cagliari - Sardinia - Italy

The dispatch of the goods that will be making return, will be done at the expense of the customer at the following address:
Graziella Murtas - Kernos Ceramiche - Via Pergolesi 58, 09100 Cagliari - Sardinia - Italy

The repayment will be made within 15 days from the date of shipment of the rendered goods.
Daniele Zichi will reserve the right not to accept the rendered goods in case the products are returned tampered or improperly deteriorated.

Note that if any article does not work will be replaced. in the schedule of the article you can view a description and the relative photos supplied to us from the producer.

 

7. Law and Jurisdiction
For any dispute concerning the contract, will be exclusive jurisdiction of the Forum Cagliari.

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